MacRemover Review and False Positive (Malwarebytes)

software-review

When you are searching for an uninstall tool for your Mac, what software would come first to your mind? There are so many similar products designed for Mac app removal. If you are lost in finding the most suitable uninstaller in the market, we suggest you to take a brief look at this review on MacRemover.

What is MacRemover? It is an easy-to-use yet high-efficiency utility that can help you remove any unwanted applications from Mac operating system. The installation file is only 5.6 MB, and the current version (3.8) supports Mac OS X 10.9 and later. More infomation about MacRemover can be found here.

In our test, MacRemover takes three simple to complete the app removal process:

  • (1)run MacRemover from the Launchpad, Applications folder or Spotlight
  • (2)select target app in the interface, and click Run Analysis button to start.
  • (3)click Complete Uninstall button, and click Yes in the pop-up dialog.

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After a few seconds you will be informed that the target app has been successfully removed. That’s how this tool works to delete apps for you. Compared with the manual removal of Mac apps, using a professional tool like MacRemover definitely saves much time and avoid unnecessary hassles, especially for Mac beginners.

Then what if MacRemover fails to remove a problematic, stubborn or malicious app? After all, there exist no a tool that can handle all problems. But don’t worry. Most problems can be solved under manual interfere. MacRemover is a paid software, and it provides 24-hour manual service. If you purchase for this product, you will get the technical support at any time when you need. We have tested the response time by sending an email to the official email address, and the reply comes back quite soon.

Generally speaking, MacRemover’s expert team can solve most issues you may encounter, but what if that kind of support services still cannot satisfy you? Well, MacRemover also provides 60 day money-back guarantee for all orders. Within the valid period, you can ask for a full refund if your problem cannot be solved perfectly by the tool or even the tech support team.

In this post we review the uninstall process and main features of MacRemover, its online support services, and the purchase policy it offers. In short, MacRemover is an user-friendly, hassle-free and reputable solution recommended for all-level Mac users who wish to achieve effective removal of unneeded apps.

Update: after publishing this review, we receive some feedback mentioning the False Positive about MacRemover made by some Malwarebytes security products, and that the uninstaller cannot run normally if users install Malwarebytes on their Macs.

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False positive is commonly used in cybersecurity to denote that a file or setting has been flagged as malicious when it’s not. The false report may be based on behavioral analysis, as the legitimate file/app may shows behavior that is usually considered malicious. To explore this issue further, we contact the vendors of MacRemover and Malwarebytes. MacRemover replies that it is working positively to communicate with Malwarebytes, hoping to clarify the false negative report as soon as possible.

Considering that Malwarebytes may block legitimate apps occasionally, and that the auto-quarantine feature of Malwarebytes Protection Module may cause problems with False Positive, we may suggest those affected users to add MacRemover to the Ignore list of Malwarebytes, before Malwarebytes fixes this in their next update. Then how to stop Malwarebytes from blocking or scanning a file or app that you trust? Malwarebytes gives out the detailed steps in its support page:

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  1. Open up Malwarebytes product installed on your Mac.
  2. Click the Ignore List tab, and click Add button.
  3. Navigate to the Applications folder, select MacRemover, and click OK button.

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Meanwhile, if you are notified a detection warming about MacRemover, you can click Ignore button to put this tool into the Malwarebytes software’s exclusion system. Not so hard to finish, right?

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